Testimonials

Verified Client Feedback

Most solutions sounds good in a demo. What matters is stability, support, and performance when production is running. That is where our customers measure value.
Reviews

Client Experiences That Speak Volume

“The flexibility of SoftGroup’s solution and its ability to connect to multiple systems is a real advantage for a small MAH like us. What makes SoftGroup stand out is their personal, hands-on support. We’ve felt like a priority from the beginning.”

Alexandros Alexidis
CEO

“SoftGroup made our EU Hub onboarding clear, simple, and fully compliant. We had confidence in their team from day one. The knew the EMVS requirements inside out. Their continued support gives us peace of mind in our day-to-day serialization activities.”

Koen Ruben
Manager Business Development

“With SoftGroup’s platform, we ensure full transparency and product integrity across our supply chain. The platform provides complete serialization management, regulatory reporting, secure data exchange and full EU FMD compliance.”

Dr. Petar Velev
CEO

“SoftGroup delivered a user-friendly, technology-driven platform built on collaboration and trust. As a small company, having partner that understands our needs and provides the right tools is invaluable. SoftGroup’s experitse makes them a truly reliable serialization partner.”

Paul van Sprang
Sales and Marketing Director

“SoftGroup is more than vendor – they’re a partner. In the pharma industry, companies need scalable, dependable solutions. SoftGroup is always there to support our growth and adapt to our evolving needs.”

Petr Volf
CEO

“SoftGroup is characterized by a high level of services, reliability and business integrity. We recommend SoftGroup as a competent, responsible and professional partner for serialization and aggregation. “

Michael Wika
Managing Director Operations

“What impressed us with SoftGroup was the highly flexible software and hardware solutions they have. Moreover, by partnering SoftGroup we not only achieved EU FMD compliance, but we benefit by using the most robust serialization and compliance software. Since we have specifics in the shipment process, SoftGroup’s team modified their software to accommodate our requirements for reporting to EU Hub.”

Jan Mengler
CEO

“When we needed a specific line-level adaptation to establish B2B connectivity with our Czech partner, SoftGroup acted fast, flexibly, and with complete professionalism.”

Martens Akermanis
Production Quality Assurance Manager

“SoftGroup’s support team responded on the 6th minute. To be honest, this is one of the best support services I have seen in my career.”

Adrian Dooley
Head of IT

“We needed a solution that wouldn’t force us to change our processes but instead would fit seamlessly into our existing operations while ensuring full compliance with evolving regulations”

Kiril Bozhkov
Manager QC and Qualified Person
trusted by pharma teams

SoftGroup solutions are used daily in regulated pharmaceutical environments where data integrity, audit readiness, and operational continuity are must-haves, not a “nice-to-have”.

Customer feedback reflects what matters most: stable deployments, responsive support, and systems that work under real compliance pressure.